FAQ

Online Registration

1. If I will not attend the Graduation ceremony, do I need to inform the University?

Yes, please inform the University by completing the Online Registration on or before the deadline for registration.

2. If I do not complete the Online Registration procedures by the specified dates, will there be any further arrangements for me?

If you fail to complete the Online Registration procedures, we shall assume that you will NOT attend the Graduation Ceremony, and no admission ticket or guest ticket will be provided.

3. Are there any admission rules for graduates?

The graduation ceremony is a formal and solemn occasion to celebrate the successful completion of your studies at the university. Please observe the Rules for attending the ceremony.

Award Certificate

4. When can I collect my award certificate?

For graduands who are approved to graduate with the Graduation Date as of 31 July (7-31), you or your authorized person/by self-paid courier services can collect the award certificate in person at the Tai Po campus on 14 to 16 August 2025. Please visit our webpage for the ‘Collection of award certificate’ arrangements.

For graduands who are approved to graduate with the Graduation Date as of 31 August (8-31), you or your authorized person/by self-paid courier services can collect the award certificate in person at the Tai Po campus on 9 to 11 October 2025. Please visit our webpage for the ‘Collection of award certificate’ arrangements.

For graduands who are approved to graduate with the Graduation Date as of 31 October (10-31), you or your authorized person/by self-paid courier services can collect the award certificate in person at the Tai Po campus on 14 to 15 November 2025. Please visit our webpage for the ‘Collection of award certificate’ arrangements.

5. I missed the deadline for the collection of the award certificate, what should I do?

For graduates who are not available to collect the award certificate in the stipulated period, your award certificate can be collected in person or by an authorized person at the Student Records Service Desk of the Information Centre (A-G/F-11, CKCF Building (Block A), Tai Po Campus) from 2 p.m. of the following Monday of the stipulated period listed in Q4. Please visit our webpage for the collection of award certificate arrangements.

6. I am not in Hong Kong and cannot authorize anyone to collect my award certificate at the Tai Po campus, can I request to collect my award certificate by post?

Posting services with charges will only be provided for graduates with non-Hong Kong addresses. Graduates are required to submit their request with their full name and student number to the Registry by email to gc@eduhk.hk. Please note that delivery services will be provided upon receipt of full postal payment (except for pay on delivery) and will only be processed after the designated collection period.

Postal fee and payment methods are listed below for reference:

Residential AreaCourier ProviderPostal FeePayment Method
Macau,
Mainland China, Taiwan
SF ExpressHK$26 – HK$65
(subject to the actual charge by SF Express)
Pay on delivery
(順豐快遞到付)
Areas other than the aboveHong Kong Post
(Registered Mail)
HK$65
(plus bank handling charges)
Pay by T/T remittance
(電匯)^

^Graduates MUST provide an 8-digit student number as payment reference. Please note that there will be a handling charge for the Bank’s Correspondent/Agent; please check with your bank for details and make sure your T/T remittance amount is in HKD and covers all bank charges as well as the HK$65 postal fee.

T/T remittance details
Beneficiary Bank:The Bank of East Asia, Limited
Beneficiary Bank Address:10 Des Voeux Road, Central, Hong Kong
Name of Account Holder:The Education University of Hong Kong
Account No.:015-195-25-00002-0
SWIFT Code:BEASHKHH

Academic Dress

7. If I attend the graduation ceremony, do I need to wear a full set of Academic Dress?

All graduates attending the Graduation Ceremony are required to refer to the Dress Code and wear the full set of academic dress on-site, including the correct Subject Discipline Hood Colour of your programme. Graduates in unfull or incorrect academic dress or with the wrong subject discipline hood colour WILL NOT be allowed to enter the Arena and will be arranged to sit separately to watch broadcasts. Please refer to the Colour of Gown and Hoods posted on the University's Graduation Ceremony website.

8. What is a full set of academic dress?

Based on the designated academic dress of the programme, a full set of academic dress consists of a gown, a hood (if applicable) and a mortarboard/bonnet (if applicable). Please refer to this page for the details of the academic dress for respective programmes.

9. When and where can I rent my academic dress?

Please visit our webpage for the ‘Rental of Academic Dress’ arrangements.

10. What should I do if I cannot come in person to collect my academic dress?

Please ask your representative to bring along (i) Gown rental confirmation email with the QR code upon completing the online gown collection registration through Victoria Uniform (VU) website; (ii) the Gown Information Sheet (GIS) / Waiver of Rental Fee of Academic Dress Voucher to the selected VU outlet for collection your academic dress.

*For 3-31, 7-31 & 8-31 graduates, the GIS will be sent via email before the end of July 2025, while the waiver voucher will be delivered via surface post during the end of July 2025.

11. Do I need to pay for my academic dress?

Please visit our webpage for the ‘Rental of Academic Dress’ arrangements.

12. Do I need to present the TRUE copy of Gown Information Sheet (GIS) / Waiver of Rental Fee of Academic Dress Voucher during my collection of Academic Dress?

When collecting the academic dress, you can present the printed/electronic copy of the GIS to the Victoria Uniform outlet, or if you are the waiver voucher holders, you MUST present the TRUE copy of the voucher* stamped with the official chop of the University when collecting the academic dress from the VU outlet.
*A voucher without the official chop of EdUHK will be regarded as invalid. Please note that a photocopy or digital copy of this voucher will NOT BE ACCEPTED.

For 3-31, 7-31 & 8-31 graduates, if you do not receive the GIS by email or waiver voucher by post on or before 15 August 2025, please write to the Registry (gc@eduhk.hk) for enquiry.

13. If the academic dress does not fit me, can I change it?

No change of size will be arranged once the academic dress is collected from the University's designated supplier, Victoria Uniform. Graduates can choose the size of academic dress at the business outlet of Victoria Uniform. Please refer to the Victoria Uniform's website for details.

14. If I have forgotten to collect my academic dress, are there any make-up arrangements on campus?

The University WILL NOT provide any academic dress to any graduates on campus. Please visit our webpage for the ‘Rental of Academic Dress’ arrangements.

15. When should I return the academic dress, and can I apply for a late return?

You are required to return the academic dress to the University's designated supplier, Victoria Uniform, within the first rental period, i.e. 180 days. A penalty charge will be levied for late return of academic dress after the stipulated period. Please visit our webpage for the Return of Academic Dress arrangements.

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